Ninety minutes, three guests, and two fittings before the aisle.

1. 01

   Any time before your wedding, ideally 9 to 12 months out

   Request a time

   Send the inquiry form, call +1 646-630-7052, or write to [email protected]. Tell us your wedding date first. It decides which designers can deliver, and it is the one thing the stylist needs before she can offer a slot that makes sense.

   We reply with open times. Nothing is held until you confirm one. If your date is less than 24 weeks away, we say so on the first reply and point you at the pieces that can still make it, usually the short civil dresses and separates. We would rather lose the booking than have you try on gowns that cannot arrive in time.

2. 02

   90 minutes, one bride, up to three guests

   The appointment itself

   You get the room and one stylist for the full 90 minutes. She will ask about the venue and what you have already tried and hated. Then she pulls four to six gowns to start, not twenty. Most brides know by minute 50. The rest of the time goes on the second look, veils held up against the neckline, and sitting down in the one you keep coming back to, because you will sit in it for dinner.

   Bring two people whose opinion you actually want. Three at most. The sofa seats three. Photos are fine for your own use; ask before you film.

   What to bring

   • 01A strapless bra or nude bodysuit in your skin tone. Most bodices are built with support, but you will be changing in front of the stylist.
   • 02Shoes at roughly the heel height you plan to wear. Two inches of difference changes where the hem breaks.
   • 03Two or three pictures of the venue, not of other brides. The room tells us more than a mood board does.
   • 04A number you are comfortable spending on the gown. Say it early. We will not pull what you cannot use.
3. 03

   On the day or within the week after

   Order and measurements

   If you order, the stylist takes your measurements and writes up the designer, size, fabric and any changes the atelier has agreed to. You get the price in writing before you commit. It is quoted on the silhouette's own basis: tulle by number of layers, crepe by length of train, lace by coverage, separates per piece. See the silhouette index for each.

   Most of our designers cut to order. Plan on 16 to 24 weeks from order to the first fitting. We do not promise a delivery date before the designer confirms the cut, and we pass on that confirmation as soon as it lands.

4. 04

   8 weeks before the wedding

   First fitting and the alteration quote

   The gown has arrived. You put it on, in your shoes and underwear, and the in-house seamstress works through it from the top: straps and neckline, bodice, waist, hip, then the hem and bustle last. Silk crepe shows every seam, so a crepe gown is fitted twice here before anyone touches the hem. Lace motifs can be lifted and re-set. Tulle is shortened in layers, not all at once.

   Alterations are always quoted separately, after this fitting and never before, because nobody can price a hem on a gown that has not arrived. You get the figure in writing and approve it before a stitch goes in.

   The most common mistake is booking the first fitting three weeks out. Book it eight weeks out. That leaves room if the designer ships late or the bodice needs a second pass.

Final fitting and collection

5. 05

   2 weeks before the wedding

   Final fitting, veil and finishing

   The alterations are done. You put the gown on one more time and walk, sit, raise your arms and practice the bustle with whoever will fasten it on the day. Bring that person. The seamstress shows them once, then watches them do it twice.

   Veils, belts and hair pieces are fitted here, with the finished gown, not at the first appointment. A cathedral veil looks different against a hemmed train than against a sample pinned up on a stranger. They are quoted separately and ordered to match the ivory of your gown.

6. 06

   After the final fitting · inspect within 7 days

   Collection, and rescheduling terms

   The gown is steamed, bagged in cotton and ready to collect. Check it at home within 7 days: seams, beading, hem, bustle loops. If something is not right, tell us inside that window and we look at it in the studio. The full wording sits in our terms of appointment.

   Moving an appointment or a fitting is simple if you tell us at least 48 hours ahead. Call or email and we offer the next open slot. Inside 48 hours we will still try, but the room was held for you and the stylist planned around it, so we cannot promise another time that week. Fittings moved late can push the alteration schedule back, and that matters more at 2 weeks out than at 8.

   Reschedule notice

   48 hours or more

   Inspection window

   7 days from collection

   Sample policy

   A tried-on sample is never sold as new